If your clock will not chime or strike properly...
1. Check items #1, #3 and #4 under the heading “If your clock will not run...”

2. Check Selection Lever. Is your selection lever in the silent position, or halfway between two chime positions?

3. Check your hammer adjustment. Make sure no two hammers touch.

4. To correct the hour strike adjustment, try the following: Move the minute hand around to the hour, let the clock chime and strike. Count the number of hour strikes and move the hour hand to that hour. The hour hand is friction fit and will move easily. Example: if the clock strikes 4 times and the hour hand points to 5 o’clock, then move the hour hand to the number 4 on the dial. The number of strikes and the time on the dial will now match. Now, to set the clock to the correct time, move the minute hand to the correct time on the dial.

If your clock will not run...
1. Has all the packing material been removed?

2. Restart and regulate clock.

3. Is the pendulum hitting the chime rods or rubbing back of case? Make sure your clock is hanging straight and level. Adjust chime rods.

5. Check the click spring of the moon dial. Look through the left upper side door of the clock. The long strip spring on the back of the dial should rest on the edge of the moon disk. If it has slipped in front or behind the moon disk, replace it on top of the teeth.

6. Have you checked the hand clearance? Don’t let the hour hand hit the second hand between 11:00 and 1:00. If the second hand rubs the dial face, it can be pulled out slightly. If the hour hand rubs against the back of the minute hand, it can be pushed closer to the dial face. With your thumb on the center portion of the hand, push towards
the dial.

7. Check the suspension spring. If damaged, replace.

8. Make sure the pendulum hanger is in the center of the crutch. If it is not, check the level of your clock from front to back. If the hanger still rubs the front or back of the crutch, you may have to slightly bend the crutch to compensate.